Shipping Policy

📦 Shipping Policy

Complete shipping information for Australian and international orders.

📦 Shipping Summary

  • ✓ Ships within 24 hours
  • ✓ Tracked and insured
  • ✓ Secure packaging
  • ✓ Australia-wide and international

🇦🇺 Domestic Shipping

  • Processing: Orders ship within 24 hours (business days)
  • Delivery: 3-7 business days Australia-wide
  • Tracking: Provided via email
  • Insurance: All orders insured

🌏 International Shipping

  • Delivery: 7-21 business days
  • Tracking: Included
  • Customs: Customer responsible for duties/taxes
  • Insurance: Included on all orders

❓ Shipping Questions

When will my order ship?

All orders ship within 24 hours during business days (Monday-Friday). Orders placed on weekends ship the following Monday. You'll receive tracking information via email once shipped.

Do you ship internationally?

Yes, we ship worldwide! International delivery takes 7-21 business days depending on location. All international orders include tracking and insurance. Customers are responsible for customs duties and taxes.

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